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version of the company policy
YKK HELLAS Á.Å.Â.Å.
MANUAL OF QUALITY & ENVIRONMENTAL ASSURANCE
COMPANY POLICY
EDITION : 05 DATE OF ISSUE: 30-01-2007
ISSUED BY: QEMS RESPONSIBLE
APPROVAL: FACTORY MANAGER
YKK HELLAS A.E.B.E. produces zippers in its premices, in the 5th km of the
National Road Trikalon Kalambakas. The company has installed a System of
Management & Assurance of the Quality and the Environment according to the
standards ELOT EN ISO 9001 : 2000 (QMS) &
ELOT EN ISO 14001 : 2004 (EMS)
correspondingly. The scopes of application of the QEMS system are:
To provide products appropriate for the YKK BRAND to the customers, fulfilling
the technical specifications of the company and the requirements of the
customers, within a pre-determined time frame, through a sustainable approach
of our environmental performance, as required by the YKK Group Environmental Charter.
In response to the Environmental Charter of YKK Group, and on the basis of
sustainable development, we strive for the continuous improvement of our
environmental performance. We are dedicated to providing our customers with
products of excellent quality. Our commitment to staff training and to the
recognition of individual effort, ensures that we can meet these objectives.
Our Customer Service philosophy is to delight our customers with high delivery
performance and product quality. It is this commitment to excellence which
ensures the formation of long-term customer relationships. We constantly strive
to improve our product quality and costs, systems and service levels in order to
meet and exceed customer expectations, as well as reducing the environmental load
of our products.
The means in order to achieve these goals, but also for the continual
improvement of the performance of YKK Hellas AEBE, are the following:
Reduction of customer or sister company complaints.
Maintaining an organized, clean and safe working environment.
Protection of human life, either company personnel or the wider society.
Personnel training on the Quality Procedures and the Environmental
Awareness, in order to follow and apply the specifications of this QEMS.
The evaluation of all
environmental aspects
YKK Hellas can influence
and the systematic monitoring of the most important ones.
Respect to the Greek Laws and the Constitution, with all their provisions.
Preventive actions in order to minimize production non-conformities &
reduce use of resources as much as possible.
Creation of a climate of understanding, cooperation, respect, encouragement
of the personnel as well as the customers.
Upgrade of the machinery, the proper machine set up and the calibration
of the organs on regular basis.
Improvement of the natural resources & raw material handling system.
Monitoring and amelioration of the proper function of the equipment, as well
as continuous quality control of the products, in every stage of the production process.
Communication of the present company policy to all suppliers, subcontractors
and other interested parties in combination with a request from YKK Hellas AEBE for
their cooperation in order to strictly observe and continuously improve the QEMS.
Regular and out-of-schedule internal audits, in combination with external
audits for the ascertainment of compliance (or not) with the QEMS and then implementation
of corrective or preventive actions in order to assure the quality and the environment.
The top management of YKK Hellas AEBE has appointed a representative, who is
responsible for the implementation of the QEMS. This representative, in direct
co-operation with the Environmental Board, supervises the application of the present
policy and the daily realization and monitoring of the unified Quality and
Environmental Management & Assurance System. The Environmental Board, hold regular
meetings every semester in order to handle matters of their jurisdiction. They point
out potential sources of problems and the approach of suitable corrective actions.
In case of inability to handle some problem, they report to the General Manager of
YKK Hellas AEBE, for final arrangement.
The current labor laws and the Greek Constitution are upheld, with respect to the
Directives of the European Union and the International Labor Organisation (ILO)
Treaties which have been co-signed by the Greek Government. This fulfils the criteria
of Social Accountability Systems.
In order to achieve the scopes of the company, the efforts and the attention of
all is necessary.
General Manager of ÕÊÊ Hellas AEBE
Alexandros DAOULAS